A machine down in the middle of a job is a serious problem. Call Matt and let's figure out how fast we can get out there and get it sorted.
What We Do
Equipment failures rarely happen at a convenient time. A blown hydraulic line, a dead engine, a snapped drive shaft, a major leak - these things happen in the middle of a job, and sitting on a broken machine for three days waiting for a shop appointment isn't always an option. Every day your equipment sits is money out of your pocket.
Matt Harris has built a reputation around showing up, getting to the bottom of the problem fast, and doing what it takes to get the machine back running. He runs a fully equipped service truck with a solid inventory of common parts, fluids, and tools. When a breakdown happens, he can often get out the same day or first thing the next morning - and in a lot of cases, he can handle the repair right there where the machine is sitting.
This isn't a call center with a three-hour response window. You're calling Matt directly. He'll hear what's going on, ask the right questions, and tell you honestly how quickly he can get there and what he thinks it's going to take. That's the kind of response you need when a piece of equipment is down on a job site.
Call (704) 291-0286
Services Included
When things go wrong fast, here are the types of breakdowns we respond to and get sorted out.
Blown hoses, burst fittings, major leaks, or a complete loss of hydraulic function can bring everything to a halt. We carry common hydraulic hose and fitting stock and can often fabricate replacements on the spot.
Hard no-starts, sudden power loss, overheating, and major engine faults all need quick attention before they get worse. We diagnose and address the issue as fast as possible to limit further damage.
A thrown track, failed final drive, or seized travel motor can stop a machine cold. We assess the damage and work through the repair or get you a temporary solution to keep the job moving.
Overheating equipment needs attention immediately to avoid serious engine damage. We diagnose the cooling system, address the cause, and get the machine back to safe operating temperature.
A cracked frame, broken boom pin boss, or snapped mounting tab can put a machine out of service. If welding repair can restore the component safely, Matt can often handle it the same day.
Dead batteries, failed alternators, starter problems, and electrical faults that kill a machine mid-job. We track down the issue and get the electrical system working again.
How It Works
Emergency response is as simple as we can make it. Here's how a typical call goes.
Call (704) 291-0286 and describe what's happening with the equipment. Matt answers directly - no call center, no automated system. Tell him what you've got, where it is, and what it's doing.
Matt asks targeted questions to get a handle on what's likely going on. This helps him load the right parts and tools on the truck before heading out, which saves time when he arrives.
When he arrives, he goes straight to work diagnosing the problem. No lengthy process - just a focused look at what failed and what it's going to take to fix it, with a straight answer on cost before work begins.
Most emergency repairs get completed on-site in a single visit. If a part needs to be sourced or the repair is too involved for the field, Matt gets the machine stabilized and communicates exactly what comes next.
Why Choose Us
The biggest frustration with equipment breakdowns isn't just the repair - it's the waiting. Waiting for a callback, waiting for someone to work you into the schedule, waiting while your crew sits idle. Matt built 704 Diesel to be the kind of operation that actually responds. He covers a 50-mile radius out of Marshville, which puts him in range of most of the job sites across Union County, Mecklenburg County, Cabarrus County, Stanly County, and over the state line into Chesterfield and Lancaster Counties in South Carolina.
FAQ
Common questions people have when they're dealing with an equipment breakdown and need help fast.
Get in Touch
Don't wait on a breakdown. Call (704) 291-0286 and talk to Matt directly. The sooner you call, the sooner we can get out there.
Mon-Fri 7am-5pm • Serving a 50-mile radius from Marshville, NC